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Vital Step is a telehealth weight loss program that uses doctor-prescribed GLP-1 medications (like semaglutide or tirzepatide) to help you lose weight safely and sustainably. You’ll get personalized medical care, nutritional support, and progress tracking - all from home.

Yes. Every medication is prescribed and monitored by licensed U.S. healthcare providers. Your safety and results are always our top priority.

Yes. Once approved, your plan includes your provider consultations, prescription, and ongoing medication shipments, no separate doctor visits required.

Vital Step providers prescribe FDA-approved GLP-1 medications, including semaglutide (the active ingredient in Ozempic®/Wegovy®) and tirzepatide (Mounjaro®/Zepbound®), based on your medical profile and availability.

Vital Step offers the same active ingredients as those brand-name medications, prescribed and compounded by licensed U.S. pharmacies when appropriate. Every prescription follows FDA and state pharmacy standards.

After sign-up, you’ll complete your health form, meet with a provider online, and if approved - receive your medication by mail. You’ll get continued care, check-ins, and guidance throughout your journey.

No referral needed. You can start by completing our quick online health intake. A licensed provider reviews your information and meets with you virtually to confirm if GLP-1 therapy is right for you.

All appointments happen via secure video or phone. Your provider will discuss your goals, recommend the right dose, and monitor your progress every step of the way.

Yes. Everyone starts at a low dose to reduce side effects and allow your body to adjust. Your provider will gradually increase your dosage as you progress.

Mild side effects like nausea or fatigue can happen early on and usually improve as your body adjusts. If symptoms persist, your provider will help manage or adjust your treatment safely.

While GLP-1 medications help with appetite control, combining them with balanced meals and hydration leads to better results. Your provider can help tailor nutrition to your lifestyle.

Focus on lean protein, high-fiber vegetables, and plenty of water. Avoid greasy or sugary foods, as they can worsen nausea and slow progress.

Results vary, but clinical studies show that GLP-1 users may lose 10–15% of their body weight within 6–12 months when paired with lifestyle changes and medical guidance.

Yes. Vital Step’s licensed providers carefully review your health history to ensure treatment is safe and effective alongside your current medications.

They can in some cases. Always share a full list of your medications during your intake so your provider can ensure compatibility and safety.

Not at this time. Our transparent pricing includes your consultation, prescription, and medication delivery, no hidden fees.

Yes. Most HSA and FSA accounts can be used to pay for your Vital Step plan. We recommend confirming with your benefits provider.

We only partner with licensed 503A and 503B compounding pharmacies in the U.S., ensuring safety, consistency, and regulatory compliance.

Due to national demand, brand-name GLP-1s may face shortages. Vital Step partners with trusted compounding pharmacies to maintain consistent access to your treatment.

Adults 18 and older who meet medical eligibility criteria based on BMI and health history can join Vital Step.

Unlike typical diet programs, Vital Step combines clinically proven GLP-1 medication, licensed medical care, and nutrition support, all 100% virtual, all medically supervised.

No. Vital Step is only available to adults aged 18 and older.

New members can schedule their first telehealth visit within 24–48 hours of completing their health intake form.

Yes. Vital Step complies with HIPAA standards to ensure your personal and medical information stays safe and confidential.

Vital Step currently operates in these states. We’re expanding quickly, join our waitlist if we’re not yet available in your state.

Most members notice appetite changes within 2–3 weeks and steady weight loss by month two.

Yes. You can pause or cancel before your next billing cycle through your account dashboard.

No problem. Your provider can transfer your care if Vital Step operates in your new state.